March 13, 2019: Transport Canada has issued a statement regarding restricting airspace to Boeing 737 MAX 8 and 9 aircraft.
This safety notice restricts commercial passenger flights from any air operator, both domestic and foreign, of the Boeing 737 MAX 8 and 9 aircraft - from arriving, departing, or overflying Canadian airspace.
This safety notice is effective immediately, and will remain in place until further notice.
Three Canadian airlines have these aircraft in their fleets (Air Canada, Sunwing, WestJet). These airlines are working with passengers to rebook their flights. All passengers are advised to check with their airline on flight schedule.
Minister Garneau's Statement
WestJet has made it easier for guests impacted by the following events to make changes to their itineraries. Guests who have made their booking through a travel agency should contact their travel agent directly.
To find out more about the change and cancel options due to these advisories, please call:
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
Customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.